Steven Walker

Steven Walker is a senior product marketing manager with CDK Global. With a background in automotive CRM and Digital Retail consulting, he has a deep understanding of the unique challenges and opportunities car dealerships are facing today. Steven aims to help dealerships with implementing strategies that optimize their operations, streamline their sales processes, and ultimately drive revenue growth in order to successfully navigate the rapidly evolving digital landscape.

Steven Walker
Sr Product Marketing Mgr

In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online and have it delivered at warp speed. The expectation of convenience carries over to car shopping. Consumers expect to do more steps online and spend minimal time in the dealership. While it used to be that modern retail capabilities online and in store were a competitive advantage, now they’re a must to earn business and maintain your dealership’s profitability.

The automotive industry has undergone a significant transformation in recent years with the widespread adoption of digital retail. This technology has modernized automotive retail, enabling consumers to browse, compare, purchase, or finalize their vehicle purchase in the dealership and online.