CDK Global

It's been said that sometimes you can have too much of a good thing. And it's true. Especially when it comes to the data and documentation of your dealership.

Enhanced security is one of the most compelling reasons for businesses to convert to cloud technology. Of those surveyed in the Dresner Advisory Services’ 2019 Cloud Computing and Business Intelligence Market Study, small businesses (100 employees or less) demonstrated greater confidence in the cloud’s ability to deliver meaningful security benefits than any other business category.

As influencers within the automotive retail industry, women should have tremendous power.

Does your dealership use an external BDC for sales calls? Many managers like to keep control of their sales process in house, but realistically, the majority of salespeople don’t have time to place the hundreds of calls necessary every week to keep their pipeline filled.

Additionally, many salespeople lack the skills to effectively engage consumers over the phone. The personality types that provide engaging in-person experiences don’t always translate well to over-the-phone experiences.

The majority of IT professionals at dealerships across the country agree that it’s not a matter of if, but when your dealership will fall prey to targeted attacks involving malware, ransomware, data exfiltration, or phishing.

Service Connect is the FASTEST way for you to get CDK Support — AND it’s much faster than the phone. There's no waiting on hold, trying to remember your CMF number or wading through endless prompts. There’s so many great advantages of Service Connect, but here are the top 10 things you need to know.

With the help of CDK Global, Audi Coral Springs is molding themselves in the way the customer wants to do business.

Paying bills. No one likes doing it, but imagine the responsibility of cutting about 2,500 checks each month — but only after the General Managers and Department Managers have approved every expense — across five stores.

When Michael Grieco Sr. opened his first new car franchise in 1995, installing a network with maximum uptime, dependability, cost efficiency, and simplicity were all concerns.

Most dealerships use a Business Development Center (BDC) to help fill the pipeline for vehicle sales. But a much smaller number of dealers take full advantage of a BDC to deliver more Service business.